Frequently Asked Questions
Everything you need to know about your Hedgren experience.
What materials are used in Hedgren bags?
Our bags are crafted using high-quality, durable materials including water-repellent nylon, recycled polyester, and genuine leather accents to ensure long-lasting performance and style.
How do I clean and maintain my bag?
We recommend spot cleaning your Hedgren bag with a damp cloth and mild soap. Avoid machine washing or using harsh chemicals to preserve the fabric's integrity and water-repellent coating.
What is your return policy?
We offer a 30-day return policy for all unused products in their original packaging. Please ensure all tags are still attached to receive a full refund.
Do Hedgren products come with a warranty?
Yes, all our products are covered by a 2-year limited warranty against manufacturing defects in materials and workmanship from the date of purchase.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary depending on the destination and customs processing.
Are your bags RFID protected?
Many of our functional designs include specialized RFID-blocking pockets to protect your credit cards and passports from unauthorized scanning and data theft.